Reading

Operations & Systems

  • What AI Is Doing to Marketing

    What AI Is Doing to Marketing

    A reassessment of AI in marketing from April 2026: what’s working, what’s being deployed without clear ownership, and why the limiting factor was never the tools. Read

  • Why Expanding Between “Similar” Markets Is Harder Than It Looks

    Why Expanding Between “Similar” Markets Is Harder Than It Looks

    Expanding between the US, UK, Ireland, Australia, and New Zealand seems straightforward. In practice, subtle differences in sales, positioning, and hiring can disrupt your go-to-market in ways that are hard… Read

  • Why Your Funnel Isn’t the Problem (Even If It Looks Like It Is)

    Why Your Funnel Isn’t the Problem (Even If It Looks Like It Is)

    When conversions drop, most teams look to fix their funnel. In many cases, the funnel isn’t the problem. It’s reflecting deeper issues in positioning, targeting, and go-to-market clarity. Read

  • Why Your Marketing Feels Busy but Not Effective

    Why Your Marketing Feels Busy but Not Effective

    Many teams are doing more marketing than ever but seeing less impact. This piece explores why activity without structure creates noise instead of momentum. Read

  • Hiring Doesn’t Travel Any Better Than Marketing Does

    Hiring Doesn’t Travel Any Better Than Marketing Does

    International expansion often breaks both marketing and hiring at the same time. This article explores why go-to-market strategies and team structures don’t translate cleanly across markets, and how to adapt… Read

  • The Go-to-Market Assumptions That Don’t Survive a New Market

    The Go-to-Market Assumptions That Don’t Survive a New Market

    International expansion often fails for reasons that aren’t obvious. This piece explores why go-to-market strategies break across markets and how companies can adapt their marketing and sales systems to maintain… Read

  • The Quiet Work of Retention

    The Quiet Work of Retention

    Why retention is a core marketing function in uncertain markets. How lifecycle strategy, CRM systems, and value reinforcement reduce churn and stabilize growth. Read

  • Why Your Martech Stack Isn’t the Problem

    Why Your Martech Stack Isn’t the Problem

    Teams bounce between bloated AI martech stacks and spreadsheets not because tools are broken, but because strategy and clarity come first. Why your martech stack isn’t the real problem. Read

  • Signals Hiding in Plain Sight

    Signals Hiding in Plain Sight

    Understand how external search, internal site search, and on-site behavior reveal what your audience really wants. This article explores digital analytics patterns, senior marketing metrics, and insights from BCIT’s Alan… Read