Terms of Service

1. Introduction
These Terms of Service (“Terms”) govern your use of the website located at www.cedarcollab.com and the consulting services provided by Salal Hub LLC, doing business as Cedar Collaborative (“Cedar Collaborative,” “we,” “us,” or “our”), a limited liability company registered in the State of Washington, United States. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services
Cedar Collaborative provides senior marketing leadership and consulting services to organizations on a fractional, project, or advisory basis. Services may include but are not limited to: go-to-market strategy, positioning and messaging, marketing leadership, lifecycle and retention work, sales and marketing alignment, and related advisory work. Specific scope, deliverables, fees, and timelines are defined in individual engagement agreements or statements of work entered into with each client.

3. Eligibility
Our services are intended for businesses and organizations, not individual consumers. By engaging our services, you represent that you are acting on behalf of a business or organization and have authority to enter into these Terms on its behalf.

4. Payment Terms
Unless otherwise specified in an engagement agreement:

-Invoices are due within 30 days of the date of issuance.
-Preferred payment methods are credit card, ACH transfer, or check.
-A late fee of 1.5% per month (or the maximum permitted by applicable law, whichever is lower) will be applied to invoices not paid within 30 days.
-All fees are quoted and payable in the currency specified in the engagement agreement. Where currency is not specified, fees are payable in United States Dollars.

5. Client Responsibilities
Clients agree to:
-Provide accurate, complete, and timely information necessary for Cedar Collaborative to perform the agreed services.
-Cooperate with Cedar Collaborative personnel and provide timely feedback and approvals.
-Ensure that all necessary permissions, licenses, and authorizations are in place for Cedar Collaborative to perform the services, including access to third-party platforms, data, and systems.
-Ensure that any information or materials provided to Cedar Collaborative do not infringe the intellectual property rights or other rights of any third party.
 

6. Intellectual Property
Unless otherwise agreed in writing:
-Work product created specifically for a client and delivered under an engagement agreement becomes the property of the client upon receipt of full payment for the relevant services.
-Cedar Collaborative retains ownership of all pre-existing intellectual property, methodologies, frameworks, tools, and general knowledge used in the provision of services.
-Cedar Collaborative retains the right to reference the existence of a client engagement for business development purposes unless the client requests otherwise in writing.

7. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with an engagement, and to use such information only for the purposes of the engagement. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that the receiving party can demonstrate was independently known prior to disclosure. Confidentiality obligations in individual engagement agreements take precedence over this section where they conflict.

8. Limitation of Liability
To the maximum extent permitted by applicable law, Cedar Collaborative shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising out of or related to the services or these Terms, even if advised of the possibility of such damages. Cedar Collaborative’s total aggregate liability for any claim arising out of or related to the services shall not exceed the total fees paid by the client in the three months preceding the claim.

9. Disclaimer of Warranties
Cedar Collaborative provides services on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the services or the results that may be obtained from them. We do not warrant that the services will meet your specific requirements or that any particular outcome will be achieved.

10. Termination
Either party may terminate an engagement with 30 days’ written notice, unless a different notice period is specified in the relevant engagement agreement. In the event of termination, the client is responsible for payment of all fees for services rendered up to the termination date, plus any non-cancellable expenses incurred on the client’s behalf. Cedar Collaborative may terminate immediately and without notice if a client materially breaches these Terms or an engagement agreement and fails to cure such breach within 10 business days of written notice.

11. Independent Contractor
Cedar Collaborative operates as an independent contractor. Nothing in these Terms or any engagement agreement creates an employment, partnership, joint venture, or agency relationship between Cedar Collaborative and any client. Cedar Collaborative retains the right to engage subcontractors and collaborators in the performance of services.

12. Dispute Resolution
The parties agree to attempt to resolve any dispute arising out of or relating to these Terms or any engagement through good-faith negotiation in the first instance. If negotiation fails to resolve the dispute within 30 days, the dispute shall be submitted to binding arbitration administered in Seattle, Washington, in accordance with the rules of the American Arbitration Association. Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.

13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions. For clients located in jurisdictions where mandatory consumer or business protection laws apply (including but not limited to the European Union, United Kingdom, Canada, Australia, and New Zealand), nothing in these Terms limits any rights you may have under applicable mandatory local law.

14. Changes to These Terms
Cedar Collaborative reserves the right to modify these Terms at any time. Material changes will be communicated to active clients by email. Continued engagement with our services following notice of changes constitutes acceptance of the revised Terms. The effective date at the top of this document will be updated with each revision.

15. Contact
Questions regarding these Terms may be directed to:
Salal Hub LLC, doing business as Cedar Collaborative
Seattle, Washington, United States
jesse(at)cedarcollab.com