Posts from February 24, 2026

Day: February 24, 2026

A misty forest path forks between trees

On Inflection Points and Layoffs

How marketing leadership stabilizes growth after layoffs and market inflection points. A systems view of go-to-market clarity in uncertain

Three legs wearing denim with white socks and a T logo on the ankle. Photo by Trnava University on Unsplash

Swag Isn’t the Point. Memory Is.

What PPAI Expo 2026 reinforced about how merch actually works: fewer, better items; context over volume; and why the[…]

Photo by Peter Thomas on Unsplash

When No One Owns the Customer Experience in Service Businesses

A window installation reveals a common failure in service businesses: marketing without authority, processes without ownership, and customer experiences[…]